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Patient Online Access & Prospective Record Viewing Switch on

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

From 1st November 2022, we’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS AppNHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.

This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. For most people, access will be automatic, and you won’t need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.

Thank you

ORCHA – Cheshire East’s own health & care apps library

Developed by clinicians, ORCHA’s AppFinder gives you unlimited access to thousands of independent app reviews across all health conditions, each of which includes a breakdown of key assessment criteria relating to Clinical Assurance, Data Privacy and User Experience.

Sign up to discover the strengths and weaknesses of an app before downloading or recommending it to a patient. Feel confident in accessing quality assured digital health.

ORCHA

Happy Hearts – Together we can reduce the risk of heart attack and stroke during Covid-19

Health services, local authorities, charities and other partners across Cheshire and Merseyside are working together to prevent heart attacks and strokes.

The Cheshire and Merseyside Happy Hearts website is aimed at helping you to reduce your risk of stroke and heart attack by giving you lots of information and tips on keeping your heart happy. The website shares local, practical information on:

  • how to live healthily and stay well
  • conditions that increase the chances of having a heart attack or stroke, such as
    • atrial fibrillation
    • high blood pressure
    • high cholesterol
  • how and where you can get your numbers checked
  • how you can help to manage and control these conditions to lower your CVD risk

Visit the Cheshire and Merseyside Happy Hearts website to find out more.

No more suicide – support for children & young people

Many people, including children and young people experience times of stress or worry during their lives. If you need help now or if you’re worried about someone else, there are support services available. Visit no-more.co.uk for more information and a list of services available.

999 Service Launched in British Sign Language

An official 999 service has now been launched in British Sign Language.

Using a dedicated smartphone APP or the 999 BSL website, callers will be connected to a 999 call handler via a BSL interpreter.

The service can be accessed at 999bsl.co.uk – you can also download the iOS or Android app there.

Have you got the NHS App?

The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. Account verification is done centrally and you don’t need a password from your GP surgery.

You can now use the app to show your Covid vaccination status.

You can use the NHS App to:

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
  • order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
  • book appointments – search for, book and cancel appointments at your GP surgery. See details of your upcoming and past appointments.
  • get health advice – search trusted NHS information and advice on hundreds of conditions and treatments. You can also answer questions to get instant advice and medical help near you.
  • view your health record – securely access your GP health record to see information like your allergies and your current and past medicines. If your GP surgery has given you access to your detailed medical record, you can also see information like test results and details of your consultations.
  • register to be an organ donor – choose to donate some or all your organs and check your registered decision.
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning.

Download the app now from the App Store or Google Play, or find out more information at NHS App – NHS (www.nhs.uk)

Loneliness Awareness Week

This week is Loneliness Awareness Week, the event happens annually and is hosted by Marmalade Trust.

The campaign aims to reduce the stigma around loneliness and encourage people to talk more openly about it. The campaign aims to reach 18-24 year old’s, we know that young people feel more confident and motivated to take action to help other people who feel lonely rather than doing things to help themselves.

However, we know that loneliness is an issue that can affect us all, young or old, at any point in our lives.

This week, reach out to others, check in on friends and family, help someone who may be feeling lonely, small acts of kindness can make a big difference.

https://fb.watch/dE2rpFJl5O/

Serious Shortage Protocol for HRT gels

The NHSBSA have released new Serious Shortage Protocols (SSPs) for HRT products.

The SSPs apply to Oestrogel pump gel, Sandrena 0.5mg and 1mg gel sachets and Lenzetto spray.

Pharmacies are now allowed to switch patients to patches if they are unable to obtain a supply of the gels.

Pharmacies are also allowed to restrict the quantities to 3 months’ supply without contacting the prescriber.

Local pharmacies have been contacted to ensure they are aware of the SSPs.

Please note that you do not need to contact your GP, your Pharmacist will be able to look into this for you.

Let’s act on dementia!

The Alzheimer’s Society have chosen ‘diagnosis’ as this year’s theme to encourage those who might be living with, or close to someone who might be living with undiagnosed dementia to be able to understand and recognise potential dementia symptoms and feel empowered to take the next step.

If you or other people are noticing that memory problems are getting worse or affecting every day life, you can get support and information on the right steps to take at https://www.alzheimers.org.uk/get-involved/dementia-action-week